Last updated 25th May 2018
When and how do we collect personal data?
We collect data by direct contact in person, by post, by email, by phone, business cards and through our websites. We also collect personal data from our partners where necessary or where there is a legitimate interest.
What personal data do we collect?
The personal data we collect includes title, full name, position, contact telephone numbers, email and Skype address, in addition to your company’s name and contact information.
Contender UK does not collect or process any special categories or sensitive personal data.
Do we share your data with anyone?
We do not share, sell, trade, or otherwise transfer your personal data to outside parties. This does not include trusted third parties working on our behalf who assist in conducting our business or services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
How long do we keep personal data for?
We store personal data for as long as we find it necessary to fulfil the purposes we collected it for, including for the purposes of supplying goods and services, marketing, satisfying any legal, accounting, or reporting requirements.
Your rights to your personal data
You have the following rights with respect to your personal data:
The right to request a copy of your personal data that Contender UK holds about you.
The right to request that Contender UK corrects your personal data if inaccurate or out of date.
The right to request that your personal data is deleted when it is no longer necessary for Contender UK to retain such data.
The right to withdraw any consent to personal data processing at any time. For example, your consent to receive e-marketing communications.
The right to request that Contender UK provides you with your personal data and, if possible, to pass on this information directly (in a portable format) to another data controller when the processing is based on consent or contract.
The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data.
The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.
Any query about your Privacy Rights should be sent to email@example.com
Why do we collect and process personal data?
We primarily process personal data in order to fulfil our contractual obligations to you and to provide you with goods, services, support and relevant information in an effective manner.
With your consent we may also use your personal data to communicate urgent notifications and provide marketing information on products, services and pricing. Where we ask for your consent to process your personal data, you have the right to withdraw such consent as described in this privacy notice. Please note, however, we may be unable to provide you certain services that require the use of personal data.
Please note that even where your consent would otherwise be required, we may nevertheless process your personal data in accordance with our legitimate interests under applicable law.
Our legal basis for collecting personal data
Collecting personal data based on contracts
We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.
Collecting personal data based on legitimate interest
We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. A legitimate interest will only be established as a legal basis where a clear mutual interest between Contender UK and the individual person has been identified. This legal basis is primarily related to our sales and marketing purposes.
Collecting personal data based on consents
The collection of personal data based on consent from the data subject will be done by using “Consent Forms” that will store documentation related to the consent given by the individual. Individual consents will always be stored and documented in our systems. This consent can be withdrawn at any time.
Third Party Links
Our websites include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Cookies are small files that a site or its service provider transfer to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and retain certain information.
Changes to this Privacy Statement
Your right to complain with a supervisory authority
If you are unhappy with the way in which your personal data has been processed, you may, in the first instance, contact us directly at firstname.lastname@example.org
If you remain dissatisfied, then you have the right to apply directly to your national supervisory authority for a decision. Our supervisory authority can be contacted at:
Information Commissioner’s Office (ICO)